Updates

The Nest Learning Thermostat – Now Available from Primus

The Nest Learning Thermostat – Now Available from Primus

Nest is the brighter way to save energy, reduce your carbon footprint and save money on your energy bills. And now, the Nest Learning Thermostat is available through Primus. The Nest Learning Thermostat doesn’t require any programming like other thermostats, simply turn up and down when you want to – even remotely from your phone, tablet or computer – and Auto-Schedule takes note of the times you have it on and off to be able to do it for you. An Auto-Away button pauses this schedule so that you don’t heat an empty home while you’re away. You can take full control of your heating and hot water from wherever you are, check the history to see when the most energy is being used to be able to save even more money, and know that you’re doing the best thing for the environment and your pocket in regards to your heating! It’s even got one eye on the weather, so it’ll know if it’ll need to give you an extra heat boost when you come in from the snow or the hail. Available in 4 different colours to suit even the pickiest decorators, and with a stand if you don’t want to fix it to your wall, what are you waiting for? Call Primus now on (01695) 737328 to get a price for installation for your Nest Learning Thermostat. Also coming soon to Primus, the Nest Cam, for your security and peace of...

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Gas Safety Week – 1 month later

Time flies, does it not? Last month it was Gas Safety Week, and the industry banded together to try and make sure everyone knew what appliances needed checking, where you can get a check from, what you should look for and just how badly it can go wrong. We featured two of the jobs we’d encountered ourselves where householders had been left at risk by issues with their gas appliances – not always at the fault of an engineer. Hopefully, you and hundreds more people got the message loud and clear about just how important gas safety is – it can and does kill people when these things go wrong. Injuries and deaths have come down by impressive amounts over the last 30 years because of vigilant customers and skilled engineers performing gas safety checks – but they are still happening. Don’t leave it to chance! The Gas Safe Register published their interactive gas map, which you can find here. They chart the 142,000 homes they’ve visited in the last 5 years, and the issues that had been found in those homes – including a dangerous appliance in 1 in 6 homes. You can look at the whole country or at your area in particular and see how many dangerous appliances there are, how many injuries have been caused and if there have been any deaths. You might get a shock and try to convince your neighbours to make sure they’re up to date on their gas checks – if their boiler catches fire or explodes, you could also be at risk! You can also sign up at the same website for an annual reminder sent to your inbox or your mobile phone in the month that your check is due, and then call Primus Energy on 01695737328 to arrange your check. Landlords, the tool at www.staygassafe.co.uk can also be useful for you, or you can let Primus Energy take care of when your check is due – we can let you know and arrange for an engineer to go out, all in the same day. Call us on 01695737328 or email caroline@primusenergy.co.uk with details of the checks you’ve had done and she’ll be able to get you sorted to remember to book your gas safety check from Primus Energy. Remember, it’s the law that you have to have an annual gas safety check to keep your tenants safe....

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DIY SOS in Wigan – Tonight 8pm BBC1

DIY SOS in Wigan – Tonight 8pm BBC1

Tonight at 8pm on BBC1, DIY SOS: The Big Build is going to be in Wigan, just down the road from us at Primus Energy. Mark Burrows, from Wigan, was involved in an incident where he was assaulted and hit his head on the pavement, leaving him needing a wheelchair and round the clock care. Mark’s parents wanted to bring him home from the Stocks Hall Care Home that he was staying in so that he could stay with them – but their property was unsuitable for his wheelchair. A full sized self-contained appartment was built next to the Burrows’s home, with help from designer Laurence Llewelyn-Bowen. Primus Energy donated time, resources and skills to the big build, over the course of several days in June and July 2014. The team found the whole experience to be very rewarding, and were happy to be able to help Mark get back to his parents. Director Peter Farrell said “I can’t imagine how they must have felt, not having their child near them where they could look after him. I’m so happy Mark is now able to get home to his parents”. DIY SOS: The Big Build – Wigan airs tonight 10th June 2015 on BBC1 at 8pm, and will be available on BBC iPlayer shortly after. Pictures from DIY SOS: The Big Build are available in our gallery, and our Director Peter is visible in the promo picture with Nick and the team – can you spot him? I’ll be revealing where he is on our twitter account @PrimusEnergy and on LinkedIn at 4pm today! Like us on Facebook Caroline on LinkedIn...

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Try our different services.

Here at Primus Energy, we’re always trying to find ways to make things easier for everyone. We want you to be able to upgrade your home as quickly as possible and with as little upfront cost as possible. But the paperwork and the red tape seems like it could take forever, and it’s really cold already. So, our solution is to streamline the process. You submit a few details directly to the emails of our customer services team, and one of them will get back to you by the end of the next working day.        ...

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Happy Holidays from Primus Energy.

Very Merry Christmas from all of us here at Primus Energy. We hope that you have a fantastic holiday period, whatever it is that you’re doing, and that you welcome in the New Year healthy and happy. Our office will be mostly closed over the Christmas period, although there will be staff in periodically. You can still call us on 016957373288 and try to get a member of staff if you need us, or leave us a message so that we can get back to you. Emails will also still be open, although there’s no guarantee of a response. We officially re-open on Monday 5th January at...

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Warm Wednesdays – Common Questions about HHCRO Funding.

Can I choose my own products? Of course you can. We have a boiler and thermostat that we fit as standard, and a deluxe option that may still be covered for free if your property is particularly large or not well insulated. But that doesn’t mean that you’re stuck with only these two options. As long as a boiler is rated above 86% efficiency, a combination condensing boiler, and we get approval from our funding provider, you can have any boiler that you wish. Same goes for thermostats, as long as it’s approved (and we’ll let you know if it’s not). The shortfall for the cost of the new boiler over the cost of our standard boiler will be passed on to you. We generally get bulk buy discounts on the boilers and thermostats we buy a lot, but we also get loyalty discounts from our suppliers if we chose them for a different boiler – meaning we can get you the best possible price. If you’ve been given a quote, or you’ve been told it will be free but you want to upgrade your boiler, let us know and we’ll get you accurate quotes on the options that you would like. Who owns the new boiler? Well, that largely depends on who owns the old boiler. If you own the property, you own the boiler. If you rent the property, usually it’s your landlord who owns the boiler. This does mean that often if there is a cost involved in getting you the new boiler, this cost goes to your landlord; but in some cases the landlord can’t afford it and the tenant will pay the top up. If this is the case, you’ll need to speak to your landlord about the ownership of the new boiler. What happens if I move? Well, unfortunately, you can’t take it with you. If you sell your home, you’re selling the boiler with it. And if you move into another rented property, you’ll have a different boiler in there. However, if you’re still claiming the same benefits in your new property, and your new landlord is interested if you’re a private renter, you can use the HHCRO scheme again to replace the boiler in the new property as well. What if I’m underfunded? Unfortunately, this does happen. As the amount of funding is dependent on your property – it’s size, attachment,...

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