Caroline - Primus Energy

February Customer of the Month: I in Merseyside’s Wheelchair Ramp

I is a wheelchair user who lives in Merseyside. Getting in and out of the house required the help of another person due to the step up to the front door or having to open the gate to go around the back. With the drive space that I had, Primus came in to install a ramp so that there was unaided wheelchair access to the front door.   The first step was to jetwash the drive to make sure that the surface was in the best condition for the concrete ramp to be poured onto. The removal of bits of grass and dirt in the lines between the paving on I’s drive will also aid in the smooth movement of the wheelchair across the surface. Step two was to form a hollow wooden frame for the ramp in the place where it was going to go at the front door, before pouring the concrete into the frame to make the main body of the ramp. A smooth surface is required to ensure that I’s wheelchair wheels can roll smoothly up and down without any hitches.   Following the drying and hardening of the now smooth concrete at the front door, the next step was some red floor paint – important for keeping everything waterproof and also looking good and in keeping with the step currently at the front of the house. The shiny finish will remain the same and means that the ramp is not an eyesore as you drive past the house. The red colour makes it very easy for I to ensure that the wheelchair’s wheels are fully on the ramp before moving, even in low light, reducing any risk of a wheel accidentally falling off. I had this to say: Brilliant, hardworking, really worked around me as well. They’ll be back next time my drive needs jetwashing. We certainly will be I, we’re glad to be able to help you with the access to your...

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The Nest Learning Thermostat – Now Available from Primus

The Nest Learning Thermostat – Now Available from Primus

Nest is the brighter way to save energy, reduce your carbon footprint and save money on your energy bills. And now, the Nest Learning Thermostat is available through Primus. The Nest Learning Thermostat doesn’t require any programming like other thermostats, simply turn up and down when you want to – even remotely from your phone, tablet or computer – and Auto-Schedule takes note of the times you have it on and off to be able to do it for you. An Auto-Away button pauses this schedule so that you don’t heat an empty home while you’re away. You can take full control of your heating and hot water from wherever you are, check the history to see when the most energy is being used to be able to save even more money, and know that you’re doing the best thing for the environment and your pocket in regards to your heating! It’s even got one eye on the weather, so it’ll know if it’ll need to give you an extra heat boost when you come in from the snow or the hail. Available in 4 different colours to suit even the pickiest decorators, and with a stand if you don’t want to fix it to your wall, what are you waiting for? Call Primus now on (01695) 737328 to get a price for installation for your Nest Learning Thermostat. Also coming soon to Primus, the Nest Cam, for your security and peace of...

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Carbon Monoxide True or False Answers – Thanks to Gas Safe Register

On Facebook last week we asked True or False questions about Carbon Monoxide, straight from the Gas Safe Register’s Gas Engineer Magazine. We hoped that we would be able to bust some myths about carbon monoxide and get people to discuss some of the possibly lesser known risk factors. On Monday we asked True or False: Smoke from cigarettes doesn’t produce CO. Answer: FALSE. Maybe not so surprisingly to those of you who have seen health warning about cigarettes listing CO as one of many harmful substances in cigarette smoke, but cigarettes aren’t commonly mentioned when we think about CO. Remember, any hydrocarbon fuel can produce CO when combustion is incomplete – this includes tobacco. On Tuesday we asked True or False: It isn’t safe to take a portable stove or barbecue inside a tent or caravan without any ventilation. Answer: TRUE. We’ve mentioned this one before, so if you were listening you would know. Portable barbeques are great out in the open where there’s enough oxygen to make sure you can have complete combustion and where any incomplete combustion will be blown away. In a restricted area like a tent or a caravan there’s a higher chance of CO build up. Wednesday brought us the True or False question: Chimneys can get blocked by a bird’s nest or plants. Answer: TRUE. We’ve seen this one before as well. Without proper ventilation through your chimney allowing complete combustion and the products of combustion to escape from your house, you could be in big trouble with possible CO poisoning. This applies to gas, wood, coal and any other hydrocarbon fuel. Check them regularly, especially if you have any signs of CO poisoning. Thursday rolled around quicker than we expected with the question True or False: A CO detector that changes colour to black when there are high levels is all you need to protect you against CO. Answer: Very Much FALSE. A “black-spot” detector does detect CO and can warn you, but only if you’re looking at it. As I don’t have someone in my house to look at the CO detector 24/7, I find it’s best to have an audible one that will wake you up or make you take notice if you’re out of the room. For the sake of £20-30 in a DIY shop, it isn’t worth the wages of the person to sit and watch out...

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Do you know where to put your CO alarm?

Do you know where to put your CO alarm?

So you’ve been down to your local DIY store and splashed out to keep you and your family safe. Your new CO alarm is sat in its packaging, with the fixings ready, waiting to be put up. It’s an audible one, so it’ll wake you up if there is a CO escape at night. It complies with British Standard EN 50291 and carries either a British or European approval mark such as the Kitemark. The battery will last for the lifetime of the alarm – 7 to 10 years depending on make and model – or it will let you know if you have to change the battery. You’ve got one for every fuel burning appliance in your property, and extra ones for your bedrooms, ready to put up. But, where exactly? Well, if you’ve got a portable one, the best thing to do is keep moving that into the rooms that you are using most often. Put it on the kitchen counter if you’re cooking on gas, put it on your bedside cabinet when you go to sleep. Keep it a little higher than your average coffee table if you’re looking to keep it in the living room – dining room table height should do it.   For fixed alarms in rooms with appliances in them, the golden rule is between 1 and 3 meters away from the device. Any closer and you may end up with false readings, any further away and the alarm may not detect efficiently. If you’re having it installed at the same time as your boiler by the boiler installer, he or she should make sure it’s placed correctly for you, but it’s always good to know yourself as well.   If you’ve got a ceiling mounted one, this goes in a room with an appliance in it. It should be at least 300mm away from walls, and 300mm away from light fittings for optimum readings. If there’s a partition wall in the room that you’re installing in, the alarm should be on the same side of the partition as the appliance is.   If you’ve got a wall mounted one, they’re recommended for both the room where the appliance is and also rooms where no appliance is such as a bedroom. If the device is in the room, follow the golden rule, and also mount the alarm at least 150mm from the...

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T’s roof issues fixed – replacement roof in Liverpool

T’s roof issues fixed – replacement roof in Liverpool

T in Liverpool gave us a call regarding some poor work that had been performed on his roof. The flat roof above his kitchen was leaking after he’d had someone in to repair it. He wanted a temporary fix so that his kitchen walls wouldn’t suffer permanent damage, followed by a permanent repair. After all of the work was finished, T also received a roof report with information about the exact problems we’d encountered, and what we had done.   The initial problem: T’s roof had been put on a year previously. He’d specifically employed a contractor who boasted use of the top level materials and the best quality work, but unfortunately he experienced issues with this. The roof appeared to be leaking where the soil stack came into the building. When the guys got up there, the flashing had failed and the roof felt didn’t appear to have been burned on properly so it was lifting apart in strips. This had allowed water to get into the material, and then into T’s kitchen.       The temporary fix: Felt of a higher quality than that which was peeled away from the roof was installed and burned on in accordance with fitting instructions. Flashing around the soil stack was replaced with lead that was better suited to the job at hand, and the water stopped getting into the property. T was off on holiday, and now he didn’t have to worry about coming back to find his kitchen flooded, requiring new appliances and probably a new floor. However, problems occurred again following heavy rain and strong winds. The strips of felt that hadn’t been replaced by us had fallen foul to the same issue, and the bat flap joint along with other joints had also failed, requiring a long term solution for the good of T’s roof!       The final fix: Discussions with T revealed that he’d didn’t want a new felted flat roof like he’d had before, he was worried that the same problem would occur again. We assured him that our works would be guaranteed, but there was an alternative that we could offer him. A pitched tiled roof would match the rest of his property and wouldn’t be subject to the same issues as the flat roof. The guys got straight to work, and worked with T to pick up new roof tiles that matched the existing roof and...

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